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Privacy Policy

Privacy and cookies notice
Introduction and general terms

The aim of this privacy policy is to explain to you how we control and process your data. This includes the collection, usage, disclosure, transfer, storage and disposal of your data. 

Business Cost Reduction Associates Ltd is committed to protecting your personal information when you are using our services, which we want to be a safe and enjoyable experience. This Privacy and Cookies notice relates to our use of any personal information that we collect from you when using our website and online services. It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.

This Privacy and Cookies notice explains the following:

  • What information Business Cost Reduction Associates Ltd may collect about you;
  • How Business Cost Reduction Associates Ltd will use information we collect about you;
  • When Business Cost Reduction Associates Ltd may use your details to contact you;
  • Whether Business Cost Reduction Associates Ltd will disclose your details to anyone else;
  • Your choices regarding the personal information you provide to us;
  • The use of cookies on Business Cost Reduction Associates Ltd websites and how you can reject cookies.

Business Cost Reduction Associates Ltd is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the Data Protection Act/General Data Protection Regulation 2018 (these laws are referred to collectively in this Privacy and Cookies Policy as the "data protection laws"). No website can be completely secure.

The Business Cost Reduction Associates Ltd website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, and are also likely to use cookies, and we, therefore, encourage you to review them. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

For a full version of our Privacy policy please click here.

Who are we?

Business Cost Reduction Associates Ltd is a cost management consultancy that works with SMEs and larger corporate companies throughout the lifetime of their business to increase efficiency, manage risk, ensure compliance and rationalise procurement costs. We help you to streamline your business' essential spend across a range of services: energy, telecoms, business supplies, insurance, finance, water, HR and H&S and vehicles.

To find out more, please click here. 

What information will Business Cost Reduction Associates Ltd collect about me?

When using our website, the personal information other than business information that we collect may include but not be limited to your name, address, email address, IP address, and information regarding what pages are accessed and when. Like many other websites, the Business Cost Reduction Associates Ltd website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better, more personalised service. For more information please see the section on Cookies.

When interacting with the Business Cost Reduction Associates Ltd office, either by phone, email or a face to face visit, we may collect information including but not limited to your name, address, email address and phone number.

When entering into a business agreement with Business Cost Reduction Associates Ltd we may collect information including but not limited to your name, address, email address and phone number. Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this, we will provide further information about why we are collecting your information and how we will use it.

When interacting with our franchisees or if we are required to deliver services on their behalf under the terms of our Franchise Agreement, we may collect information including but not limited to your name, address, email address and phone number.

When receiving information from organisations who act as introducers to our business we may collect information including but not limited to your name, address, email address and phone number.

How will Business Cost Reduction Associates Ltd use the information it collects about me?

Business Cost Reduction Associates Ltd will use your personal information for a number of purposes including, but not limited to, the following: 

  • To provide our services, activities or online content, to provide you with information about them and to deal with your requests and enquiries;
  • To provide you with the most user-friendly online navigation experience;
  • We may also show you relevant advertising on third-party sites where you have agreed to this;
  • To contact you about a contact us or subscription submission you have made;
  • To use IP addresses and device identifiers to identify the location of users, to block disruptive use, to establish the number of visits from different countries, and to determine whether you are accessing our services from the UK or not;
  • For analysis and research purposes so that we may improve the services offered by Business Cost Reduction Associates Ltd. This can include using geo-demographic information from external sources, where this helps us ensure we are providing the best service possible;
  • We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

Where Business Cost Reduction Associates Ltd proposes using your personal information for any other uses we will ensure that we notify you first. Please see the section on Changes to Business Cost Reduction Associates Ltd’s Privacy and Cookies Policy for details.

When will Business Cost Reduction Associates Ltd contact me?

General contact

We may contact you in relation to any contact or enquiry that you submit to us when using our website and online services. This also relates to any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.

Contact for marketing purposes?

Business Cost Reduction Associates Ltd will only send you marketing emails where you have agreed to this. We offer monthly emails in the form of business updates and newsletters to help you to keep up to date with legislation relevant to your business and to provide the latest news from across our industries. We also send half yearly newsletters to let you know about Business Cost Reduction Associates Ltd's news and services. We will also email you on an adhoc basis on the occasion that the business experiences technical issues which may mean we are not able to offer our usual level of service or if we are aware of any issues with suppliers that could impact our clients.

We may personalise the message content based upon any information you have provided to us previously and your business type.

We may use information which we hold about you to show you relevant advertising on third-party sites (e.g. Facebook, Google, LinkedIn and Twitter). If you don’t want to be shown targeted advertising messages from Business Cost Reduction Associates Ltd, some third party sites allow you to request not to see messages from specific advertisers on that site in future.

Will Business Cost Reduction Associates Ltd share my personal information with anyone else?

We will keep your information within Business Cost Reduction Associates Ltd except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in this section and the section concerning Offensive or Inappropriate Content.

Generally, we will use your information within Business Cost Reduction Associates Ltd and will only share it outside Business Cost Reduction Associates Ltd where you have requested it, given your consent or it is required as part of the tendering process. However, we may share with third party sites (e.g. Facebook, Google, LinkedIn and Twitter) some data, with appropriate security measures, to show you relevant advertising on third-party sites, as set out above. Sometimes Business Cost Reduction Associates Ltd uses third parties to process your information on our behalf, for example, to provide analysis. Business Cost Reduction Associates Ltd requires these third parties to comply strictly with its instructions and Business Cost Reduction Associates Ltd requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.

In some instances, we may hold personal information on servers which are located outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Offensive or inappropriate content sent to Business Cost Reduction Associates Ltd

If you post or send content which may reasonably be deemed to be offensive, inappropriate or objectionable anywhere on or to Business Cost Reduction Associates Ltd websites, social media or communications channels, Business Cost Reduction Associates Ltd may remove such content.

Where Business Cost Reduction Associates Ltd reasonably believes that you are or may be in breach of any applicable laws, for example on hate speech, Business Cost Reduction Associates Ltd may disclose your personal information to relevant third parties, including to law enforcement agencies or your internet provider. Business Cost Reduction Associates Ltd would only do so in circumstances where such disclosure is permitted under applicable laws, including data protection law.

What if I am aged under 18?

Business Cost Reduction Associates Ltd is a B2B business model unlikely to deal with minors however if you are, the following applies:

If you are aged 18 or under, please get your parent or guardian’s permission before you submit any personal information to Business Cost Reduction Associates Ltd when using our website and online services. This also relates to any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person. 

How long will Business Cost Reduction Associates Ltd keep my information?

We will hold your personal information on our systems for as long as is necessary for undertaking of relevant activity, or as long as is set out in any relevant contract you hold with Business Cost Reduction Associates Ltd.

Can I request that my data be deleted?

Please see the section on finding out what data Business Cost Reduction Associates Ltd holds about you. 

Can I find out what data Business Cost Reduction Associates Ltd holds about me?

Under the Data Protection Act/General Data Protection Regulation you have the right to request a copy of the personal information Business Cost Reduction Associates Ltd holds about you and to have any inaccuracies corrected or your data deleted. We require you to prove your identity with 2 pieces of approved identification. We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files. Please address requests and questions about this or any other question about this Privacy and Cookies Policy to the Data Protection Manager, BCR Associates Ltd, Estuary House, Peninsula Park, Rydon Lane, Exeter, Devon, EX2 7XE. (Email:[email protected]). We will need two copies of forms of identification, which can be:

  • Passport
  • Driving licence
  • Birth certificate
  • Utility bill (from last 3 months)
  • Current vehicle registration document
  • Bank statement (from last 3 months)

What are the rights of the data subject(s)?

Data subjects have the following rights regarding data processing, and the data that is recorded about them:

  • To make subject access requests regarding the nature of information held and to whom it has been disclosed.
  • To prevent processing likely to cause damage or distress.
  • To prevent processing for purposes of direct marketing.
  • To be informed about the mechanics of automated decision-making process that will significantly affect them.
  • To not have significant decisions that will affect them taken solely by automated process.
  • To sue for compensation if they suffer damage by any contravention of the GDPR.
  • To take action to rectify, block, erased, including the right to be forgotten, or destroy inaccurate data.
  • To request the supervisory authority to assess whether any provision of the GDPR has been contravened.
  • To have personal data provided to them in a structured, commonly used and machine-readable format, and the right to have that data transmitted to another controller.
  • To object to any automated profiling that is occurring without consent.