careers

Why work for BCR Associates?

Since we started the business in 2005, we've focused on being an innovative place to work, we pride ourselves on adapting to changes within the marketplace as they happen, making sure that the clients' needs are at the heart of everything we do. At the same time we aim to cultivate a fun and friendly working environment with benefits including: 

• A number of company get togethers, Wellbeing days and charity events throughout the year
• Training and development opportunities
• Access to our automatic enrolment pension scheme plus additional member’s benefits package
• Access to our group life insurance scheme at no cost to members of 6 x times salary
• Bonus schemes available (parameters vary dependent on role)
• Car parking on-site at no additional cost
• 26 days holiday plus 8 days national holiday, rising to 28 days after 2 years' service
• Unlimited tea and coffee as well as access to a well-equipped break-out area 

vacancies

Client Support Manager

We're looking for a Client Support Manager to join our client support team based at our head office in Exeter. The role is full-time and office-based at present. 

For the opportunity to work for an ambitious company which can offer on the job training within a supportive and friendly environment, please send your CV and covering letter to: info@bcrassociates.co.uk.

The role

At BCR Associates we're passionate about the importance of customer service to our overarching business model and believe that our award-winning customer service levels are vital to retaining clients and attracting new business. We're looking for someone to maintain these standards that make us a centre of excellence for procurement consultancy.

The successful candidate would assist with the implementation of and deliver the 2022 client support program by providing support to Network and Direct members and their clients. You would be working with the Head of Client Support to carry out our engagement strategy and assist the client through-out the lifetime of their journey with us. 

Essential criteria for the role

• Must be able to demonstrate good communication skills
• A working knowledge of the Microsoft 365 would be an advantage

Desirable

• Working towards a customer services NVQ

Download Job Description

To find out more about BCR Associates, click here.