Katie Brook

Katie Brook

Marketing Executive

Katie started at BCR in May 2015 as part of the BCR Associates marketing team. Katie has worked as a professional services marketeer at Flybe Aviation Services and Everys Solicitors. Having studied her Chartered Institute of Marketing Diploma, Katie is responsible for the Marketing strategy for the business and specialises in digital marketing across the BCR Associates network.

Blog entries by Katie View all

Top tips to ensure that changing your supplier goes smoothly

Date 06 Sep 2017 By Katie Brook in Category Telecommunications,

When it comes to choosing the right telecoms solution for your business, decision makers are faced with a daunting range of possibilities: Which supplier offers the best equipment? Which solution fits my business needs? How can I be sure of reliability? What kind of hardware and software does my business require? What sort of service levels are to be expected?

Once you have worked through all of the above and selected the right solution for your...

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Our guide to telecoms fault management

Date 05 Sep 2017 By Katie Brook in Category Telecommunications,

In today’s fast-moving market place, it’s vital that you are able to communicate with your clients in a timely fashion, making sure that your business provides the highest level of customer service.

Unfortunately, faults with your phone line or broadband connection are frustratingly inevitable and the first port of call is often to call your supplier to report the fault. However, in some instances, you may be able to fix the problem internally and keep downtime...

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Is your business ready for the new General Data Protection Regulation (GDPR)?

Date 03 Aug 2017 By Katie Brook in Category Ensuring Compliance,

The new General Data Protection Regulation (GDPR), due to come into force on 25th May 2018, has been cited as the largest change to data protection legislation in the last 20 years. As explained by PwC, the data privacy and protection landscape is rapidly transforming as new regulation puts all businesses at risk of significant fines and sanctions if they fail to protect customer and employee data. Any entity of any size, public or private,...

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