Meet the team
Client Support Manager
Charlotte joined our Client Support team in September 2019. As a Client Support Manager, Charlotte’s main role is to work closely with our relationship management team, providing the team and their clients with ongoing support to deliver our fully managed service, including executing contracts, liaising with suppliers, managing and resolving faults or issues and updating our CRM database. Her role is fundamental to helping the team continue to provide outstanding customer service.
Charlotte is experienced in working within a busy and time sensitive environment and is used to managing multiple tasks at the same time. Charlotte’s methodical and thorough approach to work and positive attitude makes Charlotte a valuable member of the team.
Outside of work, Charlotte has an active role as a member of a Carnival Club where she loves to get creative and help design, build and perform on stage. When Charlotte is not busy with carnival duties she likes to relax with the family and indulge in Netflix.