Meet the team
Becky joined BCR Associates in 2014 having previously worked in a number of customer service roles within the telecoms industry, with over 4 years experience at BT Local Business. Becky’s role in the office involves managing leads, customer faults, complaints and after sales support for the network team.
Becky has a sophisticated grasp on trouble shooting, telecoms implementation and systems. She prides herself on fault management ensuring solutions for the client, understanding the urgent need to resolve issues, Becky commits to resolving faults as quickly as possible. More recently Becky has assisted in the launch of our new Energy and Carbon Services division, helping to coordinate some of the larger projects.
With a keen interest in the transactional side of customer services, Becky began training for her AAT (Association of Accounting Technicians) qualification in May 2016. It was therefore a natural career progression for Becky to move into our accounts team when a position became available. In Becky's new role as Finance Analyst, Becky will support and assist the Finance Manager with financial processes along with handling the daily tasks of invoicing, monthly claims, supplier statement checks and liaison with suppliers and franchisees.
Outside of BCR Associates Becky is passionate about animals, enjoys horse riding and taking long hikes across Dartmoor. When Becky is not exploring the great outdoors she enjoys relaxing at home with a good book.