ISO Logo Cert No. 16244-E15-001
ISO 9001, ISO 14001
Sarah Revell

Thrifty Car Rental

Industry Sector: Retail
Summary of savings: Energy savings of £120K made across the group and £93K savings on telecoms over a 2-year period

Client Testimonial:

We looked at many different suppliers and decided on BCR Associates as they offered us the most complete, flexible and cost effective solution. We have been impressed with their professionalism throughout the transfer of our services. We were allocated a dedicated project manager who handled the whole porting process.

By choosing them we have been able to implement an innovative and intelligent system which means important calls reach the right people first time.

Mike Dedman, IT Manager


Project Summary:

  • One of the largest car and van rental companies in the UK 
  • Many energy supplies out of contract
  • Majority of telecoms tariffs unsuitable for client's needs. 
  • Client did not pay a penny for the service and received 100% of savings realised

About our client:

The Scot Group trading as Thrifty Car & Van Rental UK was originally established 40 years ago as a family owned car and van rental business. From modest beginnings with a fleet of nine cars and vans, Thrifty now has more than 17,000 vehicles.

Client requirements:

Thrifty's Deputy Financial Director was responsible for handling the energy and telecoms spend across the group and had previously employed a fee-based broker to handle all energy contracts, whereas telecoms contracts were placed directly with BT. The ever increasing costs and administrative burden placed on their head office brought about Thrifty's request for BCR Associates to review their processes and identify savings.
Our approach:
Our dedicated Account Manager worked closely with Thrifty, aggregating information from across their sites in the UK. Initially the review concentrated on energy and telecoms spends during which contracts were analysed and put out to tender across our wide network of suppliers. The most suitable and competitive deals were then presented to the client. BCR Associates managed the entire operation on their behalf, all without cost or obligation and returned 100% of the savings to the customer.
The project:

Telecoms - The scale of Thrifty's contracts was large and covered many products and Thrifty's gathering
the relevant paperwork BCR Associates carried out a full review across fixed landlines rentals and calls, VOIP, mobiles and NGN intelligent number routing. Thrifty wanted better control over their telephony, from setting up and controlling how their systems operate to a more consolidated approach to their billing. Thrifty sought to simplify their services by using a single supplier for all of their services at a cost effective price yet provide an innovative and easy to use solution with excellent customer service to match. Our supplier network enabled us to request bids from different suppliers.
Energy - Again contracts were collected and put out to tender across our supplier network of energy suppliers. Tenders were based on new group wide contracts with a single end date.
The results:
Telecoms - Thrifty had assumed that BT were providing the best deal and service levels to reflect their high spend and length of service as a customer. In addition to savings of £93K, our review now provided them with a complete communications solution with fully integrated and flexible management tools and an easy-to-use web interface all with one supplier and one clear concise bill. The client now has greater control as platform software is hosted in the cloud meaning that updates are applied instantly with no need to pay for costly engineering resources. Our relationship manager manages all aspects of service
delivery taking this time consuming task away from our client.

Energy - Despite energy prices continuing to rise, our expert knowledge reduced Thrifty's annual expenditure by £120,562 or 43%. They also received a further £18,000 credit thanks to the back-dated contract which we negotiated on their behalf. In addition to the huge savings, our client now has more time to focus on running the business as BCR Associates manages the energy contracts on their behalf.

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