Whether your business has 5 employees or 500, it’s likely that you will require a business mobile portfolio in one guise or another. As your business expands it’s expected that more and more staff will be assigned a business mobile, often at different periods throughout the year and for different...

Information technology has transformed the way we do business, the internet is no longer a luxury but essential to the way we conduct business. How would your business cope if it were to lose connectivity?

The power of the internet cannot be overestimated, it is an invaluable asset to businesses,...

In 2015 Gavin Patterson CEO, BT Group, announced BT's plan to migrate all customers to an IP network by 2025, eventually switching off PSTN and ISDN services.  But what does this really mean for your business? 

Your company’s telecoms system plays a crucial role in business performance and a lot of...

In 2015 BT announced their plan to migrate all users to IP networks and completely switch off ISDN services by 2025. Although the deadline is years away, the number of businesses using ISDN lines has severely diminished over the last few years. More companies now have SIP than traditional lines, partly...

But it’s not always easy, particularly when looking at company communications. Telecom services’ can be a major expense for small businesses often contributing to as much as 30% of their IT budget, hence the need to seek new ways to reduce costs. 

According to research commissioned by Ofcom, almost half (45%)...

Cyber security also know as computer security or IT security is having a process in place to safeguard your computer systems from unauthorised users accessing data or causing damage to computer hardware or software. 

No two businesses are the same when it comes to cyber risks. Cyber risk can be defined...

1. Telecoms systems – We are highly likely to see a significant decline in take up and renewal of ISDN lines ahead of BT’s announcement that all customers will be migrated to an IP (hosted) network by 2025. Most forward thinking business owners and systems managers will have already made the switch. Those...

Every business, whether large or small, is under increasing pressure to remain competitive. One approach to achieving this is to provide exemplary customer service levels.

Surveys show that customers have heightened expectations when it comes to turnaround times and are easily put off if they are unable to speak or communicate with...

Our extensive knowledge of the telecoms industry means that we have a combined experience of nearly 40 years, this means we’ve seen a lot of phone contracts in our time! Our telecoms experts are extremely familiar with the terms and conditions for each of the different suppliers in the market...