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Archive for February, 2017
But it’s not always easy, particularly when looking at company communications. Telecom services’ can be a major expense for small businesses often contributing to as much as 30% of their IT budget, hence the need to seek new ways to reduce costs.
According to research commissioned by Ofcom, almost half (45%)...Read more
Cyber security also know as computer security or IT security is having a process in place to safeguard your computer systems from unauthorised users accessing data or causing damage to computer hardware or software.
No two businesses are the same when it comes to cyber risks. Cyber risk can be defined...Read more
- Telecoms systems – We are highly likely to see a significant decline in take up and renewal of ISDN lines ahead of BT’s announcement that all customers will be migrated to an IP (hosted) network by 2025. Most forward thinking business owners and systems managers will have already made the switch. Those...
Every business, whether large or small, is under increasing pressure to remain competitive. One approach to achieving this is to provide exemplary customer service levels.
Surveys show that customers have heightened expectations when it comes to turnaround times and are easily put off if they are unable to speak or communicate with...Read more