Our InsightsKeep your business relevant and compliant with our carefully selected news and legislative updates below.
Ofgem have announced a major regulation change which will impact the cost of your business’ electricity bills and may affect when you use electricity. This new regulation is called DCP 228 and is one of the latest regulations to impact DUoS (Distribution Use of System) charges and will come into effect from...Read more
...if you don't already, the introduction of DCP 161 legislation will mean that you will need to have a good understanding of your business' energy usage against capacity.
What is DCP 161?
DCP 161 is a new measure which has been introduced by Ofgem and will be effective from 1st April 2018....Read more
Customer services and user experience has never been more important to get right than with your business telecoms service. Unfortunately, there is no escaping the fact that you will experience issues with your telecoms set up – it’s just the nature of the beast. What’s important is how easy it...Read more
When it comes to choosing the right telecoms solution for your business, decision makers are faced with a daunting range of possibilities: Which supplier offers the best equipment? Which solution fits my business needs? How can I be sure of reliability? What kind of hardware and software does my business...Read more
In today’s fast-moving market place, it’s vital that you are able to communicate with your clients in a timely fashion, making sure that your business provides the highest level of customer service.
Unfortunately, faults with your phone line or broadband connection are frustratingly inevitable and the first port of call is...Read more
The new General Data Protection Regulation (GDPR), due to come into force on 25th May 2018, has been cited as the largest change to data protection legislation in the last 20 years. As explained by PwC, the data privacy and protection landscape is rapidly transforming as new regulation puts all...Read more
The second phase of the Energy Savings Opportunity Scheme (ESOS) is now live with an assessment deadline of 5th December 2019. For those businesses that meet the requirements, it’s time to begin the compliance process, start work on your energy audits and identify savings opportunities. Our ESOS information sheet provides guidance...Read more
With IT based services continuing to develop and evolve at a phenomenal rate, legislation needs to be regularly updated to protect online privacy. In January this year, the European Commission published a draft proposal to implement a new ePrivacy Regulation. The proposed regulation will replace the 2002 ePrivacy Directive (amended...Read more